Sometimes in Microsoft Word or Outlook the default template file can become corrupt.

To restore it do the following:

1. Close all office applications including Word and Outlook.

2. Use the in the attachment.

3. Save it to your desktop to

4. Copy it to

C:\Documents and Settings\<youraccount>\Application Data\Microsoft\Templates

5. Replace the file that is already in that folder.

When you then open Word or go to create a new message in Outlook 2003 the problem should be fixed.